3 Things You Need to Know
About Settling In Challenges Right Now

A monthly series bringing you tips and best practices, covering the Relocation Industry’s biggest trends

the domino effect of social security delays

Delays in the social security registration process persist. This is not only delaying the assignee receiving their social security card but also affecting getting their driver’s license, joining company payroll / health insurance, and setting up utilities. IOR Destination Services Consultants (DSCs) work hard to manage expectations from the first conversation with the assignee on what to expect in regards to timing as well as tips to work with their company to ensure as little disruption as possible.

challenges when making a quick decision

With the competitive rental market, we are seeing many assignees deciding to rent “sight unseen.” This causes another concern in setting up utilities if the assignee has not yet entered the country. Our team suggests that the local DSC work closely with the landlord (in the case of a single family home) to keep the utilities turned on until the assignee can set up utilities in their own name. This will help make a smoother move in process for everyone.

persistence pays off

We have all heard the phrase “if at first you don’t succeed, try, try again.” Well that certainly applies to making sure DSCs convey the correct information to their assignees. Banks, government offices, utility companies, and even medical providers often convey different messages depending on whom you speak to. Our advice to DSCs: keep trying until you receive valid information that you can deliver with confidence. Our favorite expression is to “push creatively” while trying to advocate for your assignee. Whether it is asking to speak to a supervisor, finding a contact within the organization to reach out to, calling a different office, or to simply not accept information that they know to be false, we are seeing positive outcomes for our assignees as a result of this persistence.

IOR Destination Services