Preventing Expatriate Attrition
A UK rail company was recruiting engineers and surveyors from South Africa to fill the growing shortage of professionals in the UK. Prior to IOR’s assistance, the company experienced a costly attrition rate – 80% of the South Africans returned home within the first six months.
IOR helped establish a buddy program in which the South African recruits were teamed up with British employee counterparts. In addition, the British team members received a half-day cultural training about South Africa and the South Africans received a cultural training about the UK. Subsequently a team-building session with both groups solidified the newly established relationships.
The attrition rate was turned around to 100% retention, saving the company more than $470,000.