Additional Policies for Contract Trainers
Cancellation within 24 hours of the scheduled program date will be reimbursed at one day’s confirmed daily rate, regardless of program length. Cancellation from one to four business days prior to the scheduled program date will be reimbursed at 50% of one day’s agreed daily rate, regardless of program length. Cancellation five or more business days prior to the program date will not be reimbursed. Program rescheduling will not be reimbursed unless the trainer is not available on the rescheduled date, in which case the above rates will apply.
All IOR materials, references, and resources are confidential and are the property of IOR. Materials include papers, questionnaires, letters, or information of any kind that has been received from IOR. IOR reserves the rights to all these materials and information and they may not be reproduced in any way. IOR reserves the right to demand return of any and all IOR materials at any time.
When working for IOR, Trainers are considered representatives of IOR. As such, they act on behalf of IOR and not as a representative of any other company. Contact with IOR’s clients is limited to the training session, and any desired follow-up by and with the participants should be conducted through designated IOR staff.
We want to project a professional image. Please select business clothing appropriate to the training setting and climate.