How
do I choose the best assessment tool for a particular
need?
Different assessment tools are appropriate,
and most
effective, in different situations. IOR
offers assessment tools to measure candidate adaptability and
readiness;
cultural sensitivity and competence; cultural values and work styles;
and multicultural
workgroup effectiveness.
Assessment Tools:
Adaptability – Self Assessment for Global Endeavors
(SAGE)The
SAGE can be used for:- Self-assessment
of readiness for international
assignment or intercultural
exposure
- Assessment of suitability for an
international assignment and as a tool for
self-selection into, or out of, a candidate pool of
employees
It is based on psychological traits
considered important for
successful adaptation to unfamiliar environments and designed to
evaluate
suitability and, in some cases, motivation. This type of instrument is
not
recommended as a decision making tool for Human Resources. It is best
used, in
confidentiality, by potential candidates for international assignment
before an
assignment has been proffered. The SAGE
is neither linked to the nature of the assignment nor to the
destination. The
results should be considered within that larger context. The
SAGE can be used in conjunction with
cultural training.
Assessment Tools: Cultural
Sensitivity/Competence - Intercultural Development Inventory
(IDI)The Intercultural Development Inventory
is
used:- To assist management/HR in
career or
succession
planning - specifically in the selection
of employees for international assignments, global team membership, or
leadership of multicultural
groups
- As
a guide
to training design in preparation for such assignments
(i.e., to develop
intercultural competencies)
It is most useful for
evaluating employees in critical
positions where successful interaction with others, significantly
different
from oneself, is crucial. It is a cognitive instrument revealing a
candidate’s
attitude toward otherness.
Assessment Tools:
Cultural
Values and Work Styles – Culture in the Workplace (CW) &
Intercultural
Conflict Style Inventory (ICSI)The CW and ICSI
are quick and
convenient on-line instruments
best used to prepare individuals
for:- International
assignments
- Membership in intercultural
teams
- International support functions (especially
in
conjunction with cultural training)
They are
excellent for those who have self-selected into the
pool of candidates and have now been offered and have accepted an
assignment. The CW and ICSI are also
recommended for team or work group intercultural awareness; to
understand the
nature of specific cultural challenges. They are designed to identify a
user's
cultural values and the behaviors associated with those values (as well
as, in
some cases, personal work style) and to provide a comparison with the
values/behaviors of relevant other cultures. The instruments do not
evaluate
readiness or adaptive skills. They are
best used with a facilitated debrief. They also link well with cultural
training but are not a substitute for it.
Assessment
Tools: Multicultural
Workgroup Effectiveness - Global Team Process Questionnaire
(GTPQ)The GTPQ assesses multicultural team
effectiveness in a
variety of areas including:- Language
issues
- Cultural
issues
It
is appropriate for existing multicultural groups, whether domestic or
international,
dispersed or local. The GTPQ is a convenient on-line tool for repeated
use thatidentifies developmental needsandtracks progress with metric
comparison to
similar teams in other regions or sectors.It requires a facilitated
debrief. While there are a multitude of instruments that examine team
composition and effectiveness, this one examines the influence of
multicultural
participation, and is thus particularly useful for global
teams.
Leadership
AssessmentExpatriate
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