Kiss, Bow, or Shake Hands

Global Business Etiquette Practices

Measurable success in the global marketplace begins with an expert understanding of international business etiquette, practices, and cultural cues. Without it, businesses and organizations cannot develop a competitive network of customers, suppliers, and, most important, talent.

Created by a division of The McGraw-Hill Companies, Kiss, Bow, or Shake Hands delivers essential knowledge online for business people who are working abroad, traveling for business, or managing global teams. It empowers people to open borders, minds, and markets in more than 60 countries around the world.

Country Profiles Include:

• Country Background - history, government, language, cultural viewpoint
• Tips on Doing Business - local style, typical business values, “Do’s” and “Don’ts”
• Cultural Orientation - cognitive style, decision making, values
• Cultural IQ Quiz – test your knowledge and avoid costly faux pas (Do you open a gift in front of your hosts in China?)
• Logistical Concerns - streaming weather, driving orientation, getting around
• Protocol - greetings, forms of address, dress, dining, etc.
• Business Practices - importance of punctuality, negotiating, entertaining

All IOR Global Services participants of intercultural training for global assignments receive a one-year Kiss, Bow or Shake Hands online license as their ongoing resource to aid in preparation for global business travel and multicultural meetings.